Frequently Asked Questions
How long does shipping take for my order?▼
We process all orders within 48 hours. Standard shipping typically takes 3 to 7 business days depending on your location within the United States.
What is your return policy for fashion items?▼
We offer a 14-day return window for all jewelry and luxury goods. Items must be in their original condition with all security tags still attached.
What payment methods do you currently accept?▼
GEM Pawnbrokers accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for high-value luxury purchases.
How do you guarantee the quality of your products?▼
Every item undergoes a rigorous multi-point inspection by our certified gemologists and luxury experts to ensure 100% authenticity and high-quality condition before listing.
Why Choose Us
Certified Luxury Goods
Expertly authenticated jewelry and high-end designer watches.
Exceptional Resale Value
Premium fashion pieces at unbeatable competitive prices.
Trusted New York Heritage
Serving customers with integrity since 1947.
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